OneSource is proud to offer a Limited Labor Warranty on installation as well as the product warranty provided by the manufacturer of your new replacement windows. Please read on below for a sample of our warranty policy:
If any such installation defect occurs within the time period specified, according to the provisions of this warranty, then OneSource Window Systems agrees to repair the defective part of the installation free of charge. If any such component of the window or door defect occurs within the time period specified, according to the provisions of this warranty, then OneSource Window Systems agrees to install/repair the defective component providing the manufacturer supplies the new component including shipping as long as the owner agrees to pay the labor at standard rates associated with the replacement.
Claims for installation defects under this warranty will be made in writing to OneSource Window Systems LLC, Warranty Claim; 9689 Gerwig Lane 4E, Columbia, MD 21046, promptly after discovery of the claimed defect, describing the defect claimed and referring to the date of installation.
Specifically excluded from this warranty is glass breakage, any damage resulting from an act of God, by others, improper cleaning/maintenance, normal wear and tear, damage caused by extreme temperature differentials, chemical pollutants, damage or leakage not timely reported, settlement or movement of building structures, alteration of installation, mold, mildew, misuse or abuse.
Please contact us with any additional questions or concerns.