Our
Process
From Start to Finish, We Manage the Entire Window Installation Process
Ensuring your Customer Experience Is As Smooth and Efficient As Possible.
At Onesource, we understand that home improvement projects can feel overwhelming. With our expertise, we guide you through every step of the window replacement process, from consultation to installation, ensuring a smooth and stress-free experience. The process begins with a thorough assessment of your current windows to identify any specific needs or challenges. Once we determine the best replacement options, we help you select windows that align with your aesthetic, functional, and energy-efficiency goals. After placing your order, we coordinate logistics to ensure timely delivery, accounting for any supply chain factors.
On installation day, our skilled installers remove your old windows with precision, carefully preparing each opening for a perfect fit. The new windows are installed with expert attention to insulation, sealing, and alignment to maximize performance and longevity. We complete the process with a final inspection to ensure everything meets our high-quality standards and provide guidance on proper care and maintenance. Our comprehensive service includes the removal of old windows and thorough cleaning, leaving you with beautifully upgraded, energy-efficient windows that enhance your home for years to come.
4 Simple Steps to Get Your Brand New Windows
1. Consultation & Measurement
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After you submit your request for a free estimate, our sales representative will contact you via phone or email. Many times, we can offer a free estimate over the phone, however, you are free to schedule an in-home consultation.
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During the visit:
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we will inspect and measure your existing windows.
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Answer any questions you may have regarding products and installation process.
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Discuss any condominium specific requirements.
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2. Order & Delivery
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Following the home measurement, our representative will provide you with a free estimate, offering the best products suitable for your condominium.
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To proceed with the order, a deposit payment is required.
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Once the deposit is received, we will replace the order with the manufacturer and provide you with the estimated arrival date.
3. Installation
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After your order has arrived at our warehouse, we will schedule your installation. Installation generally takes one day.
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Our process includes removal of old windows and full installation of new products following the manufacturer's recommended guidelines.
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After installation, we will do a final cleaning of work area and walkthrough to ensure everything is completed to your satisfaction.
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For more details on the installation process, please visit our FAQ page.
4. Customer Care
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OneSource provides a life-time warranty on workmanship.
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Product warranties vary by manufacturer. Please refer to the manufacturer’s website for warranty details.
Naomi Watts
OneSource was so competent though, it was worthwhile, and fairly painless. They kept all their commitments. They followed up regularly. I always knew the status of my order. The price was fair and it was overall, a really nice and super competent team. The new sliding doors are wonderful! Such an improvement!